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An African proverb admonishes us that: "Anytime the rhythm of the drum beats variations, you have to alter the dance movement accordingly." https://www.3ecpa.com.sg

It truly is no longer privileged awareness that Information and Conversation Technologies has launched the complete world into what's now called the e-globe-this means Digital environment. Currently Governments the planet over are somersaulting to reinvent and re-engineer governance to be able to be more effective, successful and clear from the provision of data, goods and companies for their citizens electronically.

Luckily Ghana has now started off dancing towards the tune in the technological audio since government has laid the muse for e-federal government by developing the government of Ghana Internet site popularly often called Ghana Portal which can be being managed by the knowledge Services Section on the Ministry of Information in Accra. Authorities has also recognized the Ghana-India Kofi Anan IT Centre of Excellence and over all, Ghana has formulated an Information and facts Communication Technologies framework for accelerated growth, getting spearheaded by the Ministry of Communications.

Yet, In regards to the practicability, accessibility and value of e-government providers by citizens, Ghana nonetheless has some mountains to climb and some rivers and lagoons to struggle through. It truly is towards this backdrop this writer deems it relevant to share the Singapore e-govt working experience with fellow Ghanaians. But, even just before shedding some gentle on e-governing administration approaches and implementations in Singapore, it might be essential to clarify what e-governing administration is in the first place.

On Saturday July 31 this calendar year, with the Johannesburg Airport in South Africa, this writer came across a bunch of Ghanaians on their method to Zimbabwe to take part in the e-book reasonable in that nation. Then in a chart with one of them, exactly where it was revealed which i was on my way from Singapore in which I underwent a short schooling program in e-government, my interlocutor exclaimed:

'Eeeee-Governing administration!' "What is the fact that animal, way too?" he nearly shouted unconsciously.

As being a matter of actuality, my Mate confessed that, he was Listening to for The 1st time the term e-government. Afterwards when we parted enterprise and he went to Zimbabwe and I used to be airborne to Ghana, I started debating with my inner self: "If this man, properly-educated, residing in the capital town of Accra, participating in a global celebration like a ebook truthful, hasn't nevertheless heard of the Informative post expression e-federal government until then, then what comes about to nearly all of uneducated and less fortuitous brothers and sisters dwelling in deprived rural communities in the place?

Due to the fact we live within a world of Knowledge Management (KM) and Working experience Sharing, I cannot claim to become an expert During this subject, nevertheless the very little I learn about e-federal government needs to be shared with Other folks for the advantage of all who care to know; with the development of mankind also to the glory on the Divine Intelligence or the initial Giver of knowledge itself.

The issue is: What is E-authorities? The United Nations defines e-Govt as "Lasting commitment by authorities to enhance the relationship among the personal citizen and the general public sector by means of Improved, Value-successful and productive supply of services, details and information." It went even more to explain that there are 5 classes of measuring a rustic's "e-gov" development in terms of Net Presence. This features: Rising - Increased - Interactive - Transactional and Thoroughly Integrated. All UN member states are called on and encouraged to embark on this e-authorities project and programme.

Accordingly the globe physique has a technique for evaluating the progress of each and every nation During this regard. Substantially from the UN Report for this calendar year on e-governing administration globally, Singapore, a little Island City Point out of Land- Location of 697.1sq km by using a populace of 4.185 million souls is sharing the 2nd situation While using the mighty Usa of The us with Canada comfortably sitting down along with all.

How did Singapore help it become to the very best of e-governing administration league desk of the world? What methods and policies ended up set set up; when And just how did that state obtain such a technological feat over and earlier mentioned the Tremendous powers of this planet of financial inequalities?


Singapore set off on its e-federal government journey as far back as about twenty five yrs back. In 1981, Singapore embarked on a computerization programme of The federal government equipment. It to start with set up a Nationwide Laptop or computer Board and Countrywide Computerisation Plan. The Approach was to ensure a scientific expansion of regional IT marketplace; Development of IT manpower pool; Civil Services Computerisation Plan plus the manufacture of 850 IT Industry experts.

National IT Prepare

After the Computerisation programme, the Singapore governing administration embarked on what was known as the Countrywide IT Strategy. The National IT Plan initiated what was referred to as the Beginnings of Computing Communications Convergence. In addition it constituted what was dubbed Electronic Knowledge Interchange (EDI), which was generally aimed at bridging Government and market. This plan befell in 1986 that is definitely five years or so after the Computerisation Programme.

IT 2000 Blueprint for Intelligence Island

This Blueprint approach that also begun more than 5 years after the

National IT Program in 1992 was to effect what was termed Flagship Tasks on the Singapore Island. It experienced the targets to make an Digital community linking all libraries in that nation; secure infrastructure for e-commerce; Skilled procedure for examining all setting up options while in the country and above all to determine Singapore ONE, that is certainly, to build one particular network for everybody in Singapore. It was this tactic that shot Singapore up into the place of the globe's 1st nationwide broadband infrastructure nation from the e-environment.

Infocomm 2001

The following action Singapore took, after attaining a nationwide broadband infrastructure, was to start what was dubbed Infocomm 2001. This job was released in year 2000 and directed at producing Singapore right into a vibrant and dynamic international data interaction capital, that has a flourishing and prosperous e-Economy, along with a pervasive and "Infocomm-savvy" e-Society and total telecom liberalisation in that country.

Related Singapore

In 2003, Singapore government released the ultimate onslaughts on its e-federal government programme by establishing what was merely often known as Related Singapore. This approach was to unleash the potential for the overall realization of all e-federal government possibilities from the Info comm undertaking of the state.

Briefly, the previous ways regarded in Singapore given that the 5 (five) National Strategic ICT Options give us an summary of the tactic Singapore adopted to become the 2nd e-Country inside the e-Entire world today behind Canada. The Singapore governing administration has a philosophy that: "Whatever providers that can be sent electronically must be delivered electronically" Period of time.

Another African proverb reminds us that, "If the tormentor who is running after you will not halt, you, too, need to not end operating." Given that Ghana remains a developing state, Ghanaians need to not quit preventing to establish and progress.

In the 1st Component of this short article the definition of e-Federal government according to the United Nations was furnished. Singapore government employed the UN definition of e-Govt to be a manual, but simplified it for straightforward knowledge by normal particular person in the road.

In keeping with Singapore, e-Govt is the usage of engineering to

increase the use of and delivery of presidency expert services to benefit citizens and corporations. It identified that the beneficiaries of e- Governing administration involve the government itself, corporations plus the citizens in the region involved.

How did the Singapore Government use engineering to boost entry to and shipping and delivery of presidency details and companies to the people today? E-Govt Motion Prepare II (2003-2006) In an effort to reach its said aims the Singapore government formulated an motion program generally known as e-Governing administration Motion Plan II for your 12 months 2003 to 2006.The eyesight of the Government was to get a leading e- Federal government to better serve the nation while in the digital economy.

The objective of this Prepare was to make certain "a Networked Authorities

that provides obtainable, integrated, value-additional e-solutions to our customers; and can help convey citizens nearer jointly". A slogan was created thus: e-Authorities- Delighting Consumers, Connecting Citizens.

What are some of the products and services the Singapore Authorities provides for its customers who're the citizens on the place? Even just before we touch on many of the providers presented on the net, shall we uncover why Singapore authorities arrived towards the realization which the beneficiaries of e-Government consist of Govt, enterprises and citizens?

It is crucial to note that throughout the scope of e-Authorities, there are several categories that suit in the wide definition of e-Government. As an example, e-Governing administration constitutes: A Government- to-Citizens (G2C); B- Authorities-to-Business enterprise (G2B); C- Authorities-to-Personnel (G2E); and sooner or later D-Government to- Authorities (G2G).

G2C: Authorities-to-Citizens, In accordance with specialists, features every one of the interactions in between a govt and its citizens that may take place electronically. The objective of G2C is to offer citizens more rapidly, extra responsive, a lot more handy and fewer challenging indicates to community providers.

G2B: In the situation of presidency-to-Small business, it refers to e-commerce through which authorities sells to businesses or presents them with services, as well as enterprises promoting services and products to government. Once again the target of G2B would be to empower enterprises to interact, transact and talk to govt on-line, with greater pace and comfort.

G2E: Governing administration-to-Staff members includes pursuits and products and services concerning govt units and their personnel. Since the phrase indicates, the target of G2E is usually to build and cultivate IT capabilities between authorities staff to deliver productive and value-successful expert services.

G2G: Interestingly, Government-to-Govt appears to have twin significance. One particular, G2G is claimed to include pursuits amongst government along with other Ministries, Departments and Agencies (MDAs) of the same government.

One other that means of G2G can be a problem by which Governments have to manage their other counterpart governments of different nations. This 2nd G2G inside the belief of gurus is anchored on trust and interdependence, which allows for details sharing amongst governments on regional, sub-regional and Global difficulties.

Such as, the Charge of terrorism; the management of cross border health conditions like SARS, which occurred in Asia a while back or simply HIV/AIDS. This G2G also needs to do with common financial problems as well as ethnic wars and conflicts difficulties facing West African States For example. For Singapore authorities to achieve the enviable e-Governing administration standing by way of successful online solutions delivery to its citizens, particular methods were being once more adopted:

I) E-Authorities Infrastructure

The government place in place a Nationwide Info Infrastructure as backbone for e-government products and services delivery. This system was christened General public Support Infrastructure (PSI) in Singapore.

Physical Infrastructure

Governing administration by itself delivered Internet access points in easy sites for instance community libraries, buying malls, government offices, hospitals, subway stations and clubs and appropriate general public destinations for the citizens to utilize free of charge.

Technological innovation Infrastructure

Here, the Government presented computers, servers, networks (broadband and wireless), mobile products, intelligent cards and technology criteria which are open and scalable like Java, XML, Website solutions.

Authentication Infrastructure

Less than this The federal government provided E-Federal government ID and Password for all its citizens. It created it much easier for very citizen to know how to log online and obtain Governing administration info and solutions.

II) E-Government Laws &Plan

Acquiring put set up the mandatory infrastructure with the e-governing administration solutions into the citizens, the subsequent method the Singapore govt adopted was the enactment of related principles and regulations and policies that govern the implementation from the programme.

A lot of the key laws had been intended to safeguard privacy and knowledge safety; knowledge security, information privacy, Laptop or computer misuse, legal recognition of electronic transactions, Formal Charge of cryptography, stability audits and effectively as requirements and certification of safety tactics. Singapore's legislation and code of observe include things like Computer Misuse Act; Digital Transaction Act, which was enacted in 1998, tried to define the legal rights and obligations of transaction get-togethers, and also furnished authorized standing on using Digital records and signature. The federal government also presented information Defense Code.

III) E-Authorities Services

Soon after setting up ICT infrastructure and legislation and coverage the government then made an internet site referred to as E-Citizen Portal. This Web page was to help citizens to talk to thoughts and receive solutions. Distinct Digital solutions deliveries are furnished on This website.

Several of the products and services on this Web site incorporate payment of taxes and fines; Issuance and renewal of driver's licenses; Aiding citizens come across employment; Countrywide campaigns and awareness generation on social products and services these types of overall health and training; Introduction of Web and IT schooling courses; e-Studying and clever card in colleges. So Pc literacy started out proper from the key university in Singapore and so forth.

While in the inadequate and rural communities, The federal government delivered totally free pcs and Internet access details and posted officers who know how to function the tools to help the illiterates to take pleasure in the web services.

Actually, in Singapore right now some expert services such as issuing of Passports and Birth Certificates, You need to sit during the comfort of your own home and fill the mandatory forms and e-mail them to the right authorities. Government will reward you for acquiring the providers on line. Apparently when you go Individually to These places of work to the expert services, you will pay penalty for heading there personally. And soon after shelling out the penalty you will be directed to go and use a pc within a corner

there inside the Place of work continue to to apply for the documents you wanted.

In the situation of companies, E-Tender was launched in that any business that planned to bid for government contracts can only try this through the web. Company taxes could only be filed electronically. Annual Stories and periodic organization stories are all introduced on the net. As in the case of E-Citizens Portal, There exists also a single-cease Portal for all authorities procurement prospects with

above 8,000 investing companions. It's on this Portal that each one company bodies do business enterprise with The federal government in Singapore. This is called integrated e- Providers.

Here is the degree of E-Government Services in Singapore. Is it any speculate that they're the 2nd e-nation right after Canada inside the e-entire world? Ghana, also, can do the exact same Regardless how very long it's going to take. What is vital is for that Ghanaian IT gurus to provide the correct technological advice to The federal government of Ghana.